Root

Accessibility statement

Last reviewed: 3 November 2026

We want everyone to be able to find local food on Root, including people who use a screen reader, a keyboard, voice control, zoom or high-contrast settings. This statement covers rootfood.app. The Root app for iPhone follows Apple's accessibility guidelines and supports VoiceOver and Dynamic Type.

How accessible the site is

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA, the standard the European Accessibility Act points to through EN 301 549. The site partly meets it: the pages, lists and forms do, and the problems we know about are listed below.

You should be able to:

  • use every page, list, filter and form with a keyboard alone, and skip to the content;
  • use a screen reader to find places, read place pages and send corrections;
  • read pages on a phone-sized screen without scrolling sideways, apart from wide tables;
  • use light or dark mode, following your device;
  • have animations reduced if your device asks for reduced motion;
  • reach every place on the map through the list view, county pages and search.

Known problems

  • The map itself is drawn as an image. Screen readers can't read the pins on it, and pins are small to tap. Every place on the map is also in the list next to it (on phones, the sheet below it), in search and on county and town pages, which work with assistive technology.
  • Map labels come from OpenStreetMap tiles. We haven't checked their contrast against WCAG 2.2 AA, and they get bigger only when you zoom the map.
  • Forms use Cloudflare Turnstile to block spam. Usually it runs without you noticing, but if it asks for a check you can't complete, email us the same details instead.
  • Some legal pages have wide tables. On narrow screens they scroll sideways inside a box you can reach with the keyboard.

How we tested

On 3 November 2026 we checked the home page and map, a place page, a county page, the guides and the newsletter page, plus the legal pages, at 375 and 1440 pixels wide, in light and dark mode. We used automated checks (axe-core against WCAG 2.2 A and AA, and Google Lighthouse), and checked keyboard use, focus order and screen reader names by hand. We fixed the problems we found in shared parts of the site. The automated checks now run as part of our test suite.

Tell us about a problem

If something on Root doesn't work for you, or you need information in a different format, email hello@rootfood.app. Tell us the page address and what went wrong. We will reply within 5 working days.

If you are not happy with our reply

In the UK, you can contact the Equality Advisory and Support Service. In the EU, each country has an authority that checks compliance with the European Accessibility Act, and you can complain to the one where you live.

See also the Privacy notice and Terms of use.